W1: Behavioural Safety
How can we do even better when safety is already good?
We must find ways to go beyond the regular and excellent technical training. Somehow, we have to change behaviours to make people hyper-aware, hyper-focused and hyper-courageous.
Safety Improvers has delivered behavioural safety workshops to oil and gas companies since 1995 (see testimonials below).
We’ve found that people know what you should do, but they sometimes don’t do it.
There are three main reasons:
- Fear – about looking stupid, being regarded as a shirker, losing one’s job, and being regarded as a wimp or incompetent. Unless we get people to admit these fears we can’t make progress
- Lack of hyper-awareness and concentration
- Lack of communication skills
This 4-hour programme (onshore or offshore) tackles these three issues.
There is no lecturing – no slides and no theory! Extensive and detailed discussion about what is really affecting people helps them reveal why they still occasionally work unsafely and generates the courage to act.
Workshops include different “ranks” and disciplines to ensure people get to hear the views and difficulties of others in behaving safely.
The timetable is flexible and can be split to suit the installation’s operational needs.
Why are we here? Why another workshop?
Advanced safety – getting even better
What do we want from this event and how will it be conducted?
|07.15||Open discussion of things hindering even safer working. FEAR the limiting factor
What actions can we take now?
What requests can we make of our senior managers?
|08.15||Building hyper-awareness. What can we learn about behaviour and awareness from previous incidents?
Working in small teams to give recommendations to prevent three accidents happening again
|09.00||Results of incident investigations
Detailed discussion of lessons learned
|09.40||Communication for even better safety, particularly when people are difficult
Three role-plays and discussion on how to get what you want
|10.40||Summary and feedback|
Almost immediate and long lasting improvement in safety attitudes and behaviours.
SEQA Co-ordinator, Britannia Operator Ltd
Thank you for delivering the behavioural safety workshops for the Britannia drill crews, Britannia and KCA Deutag, and for our Operations, Maintenance and Facilities teams on Britannia. The feedback was all very positive and we’re looking forward to reaping the rewards in the form of improved safety performance.”
Business Delivery Manager, Cape Industrial Services Ltd
Thank you for the recent delivery of the behavioural safety workshops to our teams and for your support and assistance in Cape’s continued drive for safety excellence. The three offshore locations and four terminals have benefited from the workshops and we will further utilise your services. Your timely and tailored response to our specific needs have been invaluable.”
Drilling Manager, Talisman Energy UK Ltd
Thank you for delivering the Advanced Safety Workshops to just over 500 personnel on our drilling sites and with senior colleagues on the beach. The feedback from all was good with 96% of participants rating the workshops “very worthwhile” or “worthwhile”. We have seen a marked change in behaviours, albeit that it has taken a year to achieve. Your input has been a contributor to our success in this area.”
Operations Manager, Noble Drilling (Platforms)
The advanced safety workshops you facilitated for our drill crews were some of the most successful we have ever run. This was no easy assignment with half of our people unfortunately facing redundancy. Your non-consultant style and genuine concern helped to get very sceptical people involved and the feedback was excellent. Even better, our client was impressed with our improved safety approach and, I believe, has hired you to do similar work for them.”
Well Operations Manager, Amerada Hess.
The advanced safety and communication skills workshop for Amerada Hess and our contractors was very well received. The interactive nature of the event got people involved. The idea of the pre-workshop exercise helped people to focus on just why we do things we know we shouldn’t with regards to safety.”
Greater Forties Offshore Team Leader, BP Amoco
Thank you for your contribution to improved safety in the Greater Forties Field. The 38 Advanced Safety workshops you conducted offshore on our seven platforms were well received with 70% of the 468 participants rating them as very worthwhile or worthwhile. Your straightforward, non-lecturing approach overcame much of the scepticism often associated with “yet another safety workshop”. Your flexibility in making the workshops fit platform operations was greatly appreciated. Thank you also for your recommendations, several of which have already been applied.”
Operations Manager, Stena Drilling
“Together with our safety department, Bill Robb helped Stena Drilling prepare and facilitate a series of six workshops for our offshore workforce. The objectives of these events were to improve the basic understanding of safety and encourage greater participation by all personnel in safety activities. These workshops were enthusiastically received by all attendees due in no small part to Bill’s ability to keep the interest level high. A year on we are reaping the benefits of a greatly improved safety record.”
Drilling Superintendent, Noble Drilling (TvL)
Your short Advanced Safety Workshops have been a great success and enjoyed by the crews of the Noble Ton van Langeveldt. Although your workshops were only a small part of our overall safety training and improvement plan we can still see the benefits in the way people communicate about safety.
Safety/ OA Manager, Diamond Offshore (UK) Ltd
Thank you for your presentations which were very well received by all levels of participants. The unique approach to enhancing supervisory skills was received very positively as can be judged from the close out evaluations. Your method of interfacing earlier prepared surveys from the supervisors assisted us to provide further tools for the staff in combating incidents at the worksite. The course will compliment the Safety Leadership Workshops that we are holding with all Supervisors this year.”
Drilling Superintendent, BP Wytch Farm
The four Advanced Safety Workshops you did for our drilling crews went down very well. The feedback shows that people have recognised the need to think even more every time they do something – especially with monotonous and routine tasks. It was helpful to get people’s direct suggestions for enhancing safety even more and your style helped to get discussion going. We are acting on and monitoring progress on many of these suggestions.”
Rig Manager, Borgny Dolphin, Dolphin Drilling
The feedback from rig personnel indicates that the Advanced Safety Workshops went down very well. They highlight and reinforce the need to think, about your own and other’s safety, and not rely wholly on the umbrella of “the safety management system”. Shutting down operations to run some of the workshops, let people know how serious ourselves and the clients are about avoiding people getting hurt. To date, it seems to have got the message across.”
Operations Manager (Mobile Rigs Europe) Noble Drilling
Noble is very pleased with the work you did for us in enhancing the communication skills of our personnel and improving their safety behaviour. Not only do we notice this in the day-to-day acting of our rig managers and drilling superintendents, as a result of your input on the rig manager meetings, but also it did greatly assist with the turnaround in our Norwegian operations.
The Noble Al White has greatly benefited from your input. Our client has recently stated that they are the safest and most efficient team (they have 5 other rigs under contract), which is backed up by statistics. We did follow-up after your 6 workshops and most of the crew did reported significant improvements, which were mirrored by the operational and safety performance statistics.”
Drilling Superintendent – Deepwater, Conoco
We have had some good feedback from the eight Advanced Safety Workshops you did on our behalf with the Smedvig crews on the West Navion. This was an extensive programme with 106 participants over 9 sessions. Thanks for your flexibility in working with this schedule over the last month.”
Rig Manager, Borgsten Dolphin, Dolphin Drilling
Your advanced safety workshops went down well with the crews. Of the 74 participants 99% rated them as very worthwhile or worthwhile. While people were working safely before, I am pleased to say that we are seeing an even safer attitude. I know that the Bredford and Borgny will also be calling on you.”