S4: Enhancing The HSE Team’s value

A one-day workshop to identify how we can add even more value to our service.

The role of HSE Adviser is becoming a very demanding one and one that bears much responsibility. Advisors are being called upon to do more and more. You have to show results in reduce accidents, incidents and first aid cases.

Sometimes it is difficult to know how to prioritise. In addition, it is often difficult to get direct feedback from internal customers – those senior colleagues we are there to serve. We may think we are doing an excellent job but until we know exactly what people expect, we can’t be sure. Sometimes internal customers’ expectations are based on a false understanding of what we are charged with doing by our organisation.

To improve performance it is essential to get clear exactly what our internal customers want and to reflect on how we can or cannot deliver it. If we cannot we must find ways to explain why we cannot.

During this one-day workshop we will discuss:

• The role of the modern-day HSE adviser
• The difficulties of the role
• What do our internal customers really want from us?
• How can we work even more closely with other HSE colleagues
• How can we show we are adding value?

Participants are asked to undertake two small pre-workshop exercises:

1. Send to Safety Improvers a list of five obstacles hindering them doing an even better job
2. Ask at least three internal customers to suggest three ways (each) in which an HSE Advisers could give even greater value.

Results

You will leave this workshop with more clarity of your role; more confidence of what you should and should not be doing and with ideas for giving even better service and for increasing the levels of job satisfaction

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