A Simple Yet Powerful Behavioural Approach.
e-Report No. 3, ISBN 1 901810 28 3
See a dramatic reduction in errors and costs
Imagine cutting down human errors by a half and saving about a million pounds (£1,000,000) in one year! That’s what happened when our clients used the techniques explained in this e-Report in the UK North Sea.
This e-Report is not about academic theory and there are no long-winded psychological explanations or fancy diagrams. It is full of practical insights and suggestions. Quickly and concisely, I'll show you the seven main causes of human error. I’ll demonstrate these in the e-Report with 13 real-life scenarios. With the insights, you can take immediate actions to prevent the serious consequences of some human errors - injuries, death, damage to property and equipment and financial loss.
You'll find that my break down of HE1, HE2 and HE3. These put the human error into perspective and makes it even easier for you to find root causes and lessons to be learned.
How to run your own HE Reduction workshops
I’ll give you detailed instructions on how to organise and facilitate you own human error reduction workshops – just the same as I have been doing since 1995. You can run the workshops yourself or delegate that task to a skilled facilitator in your team.
Mentoring for fewer human errors
I’ll also share with you details of how to operate a valuable mentoring scheme that helps pass on knowledge and experience to those not so knowledgeable. The mentoring scheme is a longer-term approach to reducing human errors.
This e-Book is only 36 pages because it’s A4 format and I’ve cut out all the fancy design and pictures in case you want to print a hardcopy. There are 15 years of experience packed into those pages and I’ve used bullet points to get to the important stuff quickly! Most people make out that reducing human error is a complicated matter – it’s not. So, I’ll explain straightforwardly:
- What is meant by “human error” and how that relates to “human factors”.
- How human error happens at three levels and how you need this insight to effectively deal with it in any organisation. This isn’t explained clearly in most other books and courses.
- How we underestimate the emotional impact in dealing with and even discussing human error, and how to deal with this.
- How to use a 12-point “commitment sheet” to help your people think about how they can reduce their errors.
- Why work that is done on reducing human errors also helps improve the safety culture.
You already know that preventing breakdowns and equipment damage saves jobs, prevents accidents, avoids unnecessary stress and saves money. Now you’ll know exactly what to do to prevent many of those human errors.
|Table of Contents|
|Introduction||Perfection, excitement and simplicity|
|What Exactly Do We Mean by Human Error?|
|Human Error Is an Emotional Issue|
|Behaviours for Reducing Human Errors Also Reduce Harm to People|
|Why Do You Personally WANT to Reduce Human Error?|
|Part One||Why do people make “silly” mistakes?|
|Forgetting Something Critical|
|Misreading Numbers and Signs|
|Lack of Awareness|
|Assuming – And Therefore Not Double Checking|
|Not Managing Change Properly|
|Summary of Part One – The Challenge|
|A list of behaviours that will reduce human errors|
|Part Two||How to Facilitate Your Own Human Error Reduction Workshop|
|Ten suggestions for conducting human error reduction workshops|
|Summary of Part Two – Ingraining behavioural changes into worksite culture|
|Part Three||Mentoring for Less Human Error|
|Seven steps for establishing your mentoring programme|
|Appendix I||My Commitment to Reducing Human Errors|
It's easy to order
Price: $47.97 (about £32) – I’m sure you’ll agree, a great investment when you think of the costly consequences it will help avoid! Click the order button and you’ll go through to the secure Clickbank site. When your card payment is accepted, you’ll see a “thank you” page where you can immediately download the e-Report in PDF format and get a free copy of Adobe Reader, if you don’t already have it.