Are Appraisals Contributing to Profits?
7 Vital Steps Senior Managers Can Take to Combat Ineffective Appraisals.
e-Report No. 12, ISBN 1 901810 01 1
Avoid the nine serious mistakes that turn appraisals into a bureaucratic wasteland.
This is not just an e-book.
It is a Senior Managers’ briefing which, after a quick two-hour read, will give you the high-level insights and background needed to:
- Assess if your appraisal system is contributing the maximum to your business objectives.
- Direct and guide your managers to introduce non-bureaucratic systems to make appraisals more motivating.
- Ask testing questions of external consultants you may hire to help with your appraisal system and training.
Why You Need This Briefing
Let’s be brutally honest. Most appraisal systems are a waste of time and money. Rather than motivate they demotivate. Rather than linking what people do to bigger departmental and business targets, they are merely paper filling exercises. Often people are afraid of and loathe appraisal interviews so they don’t speak up. Most managers hate doing appraisals and less than 50% complete them. The information gleaned from many appraisal systems is useless for improving the business.
After years of working with managers in large and small organisations to improve and introduce effective appraisal schemes, Dr Bill gives detailed but jargon-free advice on:
- The nine reasons why appraisals fail – and more importantly – how to avoid them.
- Eight practical steps to make your appraisal system profit-oriented – and only one costs money.
- The best kind of interview questionnaire to make appraisal interviews more enjoyable, shorter and useful.
- How to get appraisees and appraisers to prepare so that the interviews are more beneficial to all.
- How to get valuable information that will help nip organisational disasters in the bud and even generate ideas for business improvements.
- A sample, astoundingly simple, short appraisal form that encourages everyone to complete the interviews – but STILL gets the results you want.
- How to turn valuable information that comes from appraisals into powerful profit-boosting actions.
In addition, you’ll find some “tricks of the trade” regarding:
- The best time to do appraisals.
- Who should appraise whom?
- The kind of letter a senior manager can send out before and after the appraisal rounds to motivate managers and staff.
- How to circulate the results of the company-wide appraisal round.
- A straightforward but powerful half-day training schedule to train people in appraisal interviews.
"Your advice on establishing our appraisal system is much appreciated.
Your thorough and systematic approach provided a system that is cost and time effective, cutting bureaucracy to the minimum. Our people fully appreciate what is required and have no fear of appraisals. Our senior administrator now handles the appraisal system for 80 people with only minimal admin help from others."
David Ripley, Managing Director, BW Group
"Our own appraisal system had become stale, a chore to be completed by managers rather than a valuable tool for improving personal performance. Your straightforward advice and common sense approach helped us to simplify and focus the process. As a result, the return of interview forms has doubled, but more importantly, the new process is now perceived as being of great benefit to employees as well as the company."
Ian Heap, Personnel Manager, ABB Automation Ltd
"Thanks for all your efforts helping us to install our appraisal system. We particularly liked the way you cut through all the bureaucracy. Your open approach helped our staff to grasp the real purpose of appraisals and reduced much of the apprehension and cynicism."
Moira Morrison, Director, Acumen Accountants and Advisors
If delivered as a consulting exercise in-company, this high-level advice would cost in the region of £5750. Therefore, at £67.97 (excluding VAT) the value speaks for itself! Guarantee. My promise - if you don't think the advice in this Briefing will increase your people’s motivation and productivity and help run the appraisal scheme more smoothly, just return it for a full, no-quibble refund.
|Table of Contents|
|PART ONE||NINE MAIN REASONS FOR APPRAISAL SYSTEMS FAILING|
|1||Bad experiences of appraisals||4|
|2||Benefits of appraisals aren’t properly explained||4|
|3||Lack of consultation when appraisals are introduced or re-vamped||5|
|4||Managers aren’t trained in appraisal interview techniques||5|
|5||The form used to guide the appraisal interview and record its results is poor||5|
|6||Employees don’t have adequate job descriptions||6|
|7||People aren’t given company-wide feedback||6|
|8||Organisation and monitoring of appraisals is inadequate||7|
|9||The most senior manager isn’t seen to give appraisals top priority||7|
|PART TWO||THE SEVEN VITAL STEPS TO ENSURE YOUR APPRAISAL SYSTEM CONTRIBUTES TO PROFITS|
|A||Prepare and use a one-page “Policy on Appraisals”||10|
|i) How to use a draft policy||11|
|ii) How to use the “final” policy||14|
|iii) When to conduct appraisals and the duration of the appraisal round||14|
|iv) Who should appraise whom?||15|
|v) Ensure that each person has a written job description||17|
|B||Circulate a summary “Results of Appraisal Round “to all staff||20|
|C||Use a concise and practical appraisal form||22|
|i) Avoid subjective character judgements||24|
|ii) Keep the appraisal form short and the questions relevant||25|
|iii) Use pre-appraisal forms to help appraisee and appraiser to prepare for the interview||30|
|D||Ensure appraisers are properly trained to conduct appraisal interviews||33|
|E||Show that senior managers are being appraised||34|
|F||Establish a deadline and monitoring system||36|
|G||Your visible role as the senior manager is vital||37|
|Conclusion||Appraisals are marvellous tools – now what?|
|Your next steps?||40|
It's easy to order
Price: £67.97 (excluding VAT) – Remember, this is NOT just an e-book. It is an in-depth PRACTICAL guide for conducting one of the most powerful business improvement tools you have – the appraisal. Click the order button and you’ll go through to the secure Clickbank site. When your card payment is accepted, you’ll see a “thank you” page where you can immediately download the e-Briefing in PDF format and get a free copy of Adobe Reader, if you don’t already have it.